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City Hall Hours of Operation: Monday through Thursday, 7:00 a.m. to 6:00 p.m. -  4800 W. Copans Road, Coconut Creek, FL 33063

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WATER / SEWER PROBLEMS
To report a broken water main/pipe or any sewer problems, please call the City’s Utilities and Engineering Department at (954) 973-6782.

For water and sewer problems, call:
NORTH of Coconut Creek Parkway - 954-973-6782

After 6 p.m., and Fridays through Sundays
954-973-6742 *

SOUTH of Coconut Creek Parkway - 954-972-6454

* NOTE: An additional fee may be required.

Finance & Administrative Services
 

Moneyfly The Utility Billing Division of the Finance and Administrative Services Department is responsible for providing timely and accurate billing and collection of water and wastewater revenues as well as providing excellent customer service to our residents.

The City administers two types of utilities: Water/Wastewater and Stormwater Services. The City of Coconut Creek provides water and treats wastewater for all residents NORTH of Coconut Creek Parkway. The City of Coconut Creek also provides service to the southeast area of the City of Parkland. The City of Margate services all residents SOUTH of Coconut Creek Parkway.

WATER / WASTEWATER SERVICES
The City purchases water in bulk at wholesale prices from Broward County and subsequently sells the water to our customers at a lower cost than they would pay if the service were purchased directly from the County. In addition the City invests in constructing, maintaining, and rehabilitating its infrastructure to ensure that all water and wastewater services are delivered in a safe, efficient, and cost effective manner.

Water customers of the City of Coconut Creek and the City of Margate may be eligible for a rebate to replace their current toilet with a new, high-efficiency toilet. The rebates are part of the Broward Water Partnership’s water conversation program called Conservation Pays. The Program offers rebates, for up to $100, for qualifying, re-approved customers. You may also be eligible for a free, low-flow showerhead or faucet aerators. Click here to learn more about the Program and see if you are eligible to participate.

STORMWATER SERVICES
Stormwater services include the management of drainage infrastructure within public right of ways, such as catch basins, storm drains, stormwater pipes and pollution devices. The service also includes street sweeping and litter/debris removal.

CONTACT INFORMATION

  • UTILITY BILLING
    • NORTH of Coconut Creek Parkway
      City of Coconut Creek - 954-973-6732

      HOURS: Monday - Thursday - 7 a.m. - 6 p.m.

    • SOUTH of Coconut Creek Parkway
      City of Margate - 954-972-6454
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City Hall :: 4800 West Copans Road, Coconut Creek, FL, 33063 :: 954-973-6770 :: [map]
City Hall Hours of Operation: Monday through Thursday - 7:00 a.m. to 6:00 p.m.
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